Say Hello to Effortless Order Management with Our New Tracking Feature on PQ – 365
Managing orders can often be a boring task, especially when you have multiple mobility scooters on the way! But worry no more! We’re thrilled to introduce an exciting new feature that makes order tracking easier than ever! Say hello to our new tracking feature on PQ – 365!
This innovative tool is designed to make managing your orders easier and more efficient than ever. Now you can track your mobility scooters and parts orders effortlessly using your order number. In this blog post, we’ll guide you through the different statuses your order may have, and how to use this new feature for a seamless experience.
What Does Your Delivery Status Mean?
Understanding your delivery status is crucial for keeping track of your orders. We’ve simplified this process by clearly defining each status:
Ready to be Picked
When your order is marked as “Ready to be Picked,” it means your order has been processed but has not yet been handed over to the warehouse team. It might still be awaiting payment verification or stock availability. This phase ensures all your order details are correct and everything is in place for the next step.
Being Picked
When your order status changes to “Being Picked,” it indicates that our warehouse team is actively working on fulfilling your order. They are picking and preparing it for dispatch. During this stage, you can rest assured that your order is being handled with care and precision.
Shipped
The most exciting status—”Shipped”! This means your order is on its way to you. You can expect delivery by APC within 24 hours for parts and by PALLEX within the specified timeline for scooters. If you do not receive your order within these timelines, please contact us so we can assist you promptly.
Ready to Track Your Orders?
To help you get started with our new tracking feature, we’ve prepared a comprehensive, step-by-step guide. Here’s how you can track your orders effortlessly:
Click here to access the guide.
Other Features the PQ-365 App Has to Offer
Our PQ-365 app is packed with features to make your experience smooth and efficient:
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Log in to View All Parts Numbers
Keep track of all parts numbers effortlessly. If you need login details, contact us at marketing@pride-mobility.co.uk.
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Access All Product Information
Get comprehensive information on all our products, including specifications and owner’s manuals. This feature ensures you have all the details you need at your fingertips.
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View All Colour Options
Show your customers all available colour options with just a tap. This feature is perfect for helping customers visualise their choices.
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Digital Order Forms
Make ordering your Quantum powered wheelchair easier than ever with our digital order forms. This streamlined process saves you time and reduces errors.
Coming Soon…
We’re always working on bringing more value to our customers. Here are some exciting features to look forward to:
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Digital Motability Order Forms
Soon, you’ll be able to use digital forms for all your Motability orders, making the process even more seamless.
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Digital Warranty Forms
Submit warranty claims quickly and efficiently with our upcoming digital warranty forms.
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Launch of the Sitting Pretty Brand!Â
We’re excited to announce the launch of the Sitting Pretty brand. This will give you full access to all that Pride Mobility has to offer, from adjustable beds to bespoke recliner chairs.
If you have any questions or need assistance, don’t hesitate to contact us at marketing@pride-mobility.co.uk. Stay tuned for more updates and features designed to make your experience with Pride Mobility even better.
