Privacy and Cookie Policy

This privacy policy discloses the privacy practices for https://www.pride-mobility.co.uk/. This privacy policy applies solely to information collected by this website. It will notify you of the following:

This privacy policy sets out how this website (hereafter “the Store”) uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies

Necessary cookies

Necessary cookies are required to have our website working properly.

  1. ls_smartpush
    This cookie is set by Litespeed Server and allows the server to store settings to help improve the performance of the site.
  2. PHPSESSID
    This cookie is simply used to allow a user to suppress the displaying of the cookie information notice on each page of the website

Analytical cookies

Analytical cookies allow us to measure the use of the website and to detect technical errors. This information makes it possible to constantly improve our website.

Google Analytics
We use Google Analytics to measure anonymous how visitors found us and how our website is used; for instance, which pages were visited and how long a visit lasted. It also makes it possible to detect errors in the site. For more information, visit: https://policies.google.com/privacy

  1. _ga
    Used to identify unique users.
    Expires: After 2 years
  2. _gat
    Tracks users as they navigate the website and helps improve the website’s usability.
    Expires: After 1 minute
  3. _git
    Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
    Expires: After 24 hours
  4. _gaexp
    Expires: After 17 days
  5. _gid
    Expires: After 24 hours

Hotjar
We are using Hotjar to validate that our website design and user experience are performing as expected and offer the best possible experience for our visitors. For more information, visit: http://www.hotjar.com/privacy

  1. __hstc
    Expires: After 2 years
  2. __hssc
    Expires: After 30 minutes
  3. __hssrc
    Expires: After the end of the browser session

Delete cookies

You can prevent us from collecting data by activating your internet browser’s “Do Not Track” function. In most browsers, this can be found under “Settings – Privacy”.